Privacy Policy

This privacy policy explains how Australian Allied Health Education collects, uses, and protects your personal information when you use our online platform and related services. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant Australian privacy principles.

Information We Collect

We collect personal information that you provide directly to us when you register for programs, courses, workshops, request information, participate in online forums or communities, or otherwise interact with our service. This may include your name, professional details (such as professional registration number, qualifications, employer), contact details (such as mailing address), payment information, and any other information you choose to provide.

We also automatically collect certain information about your usage of our site. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and duration of visits. This information helps us understand how our service is used and how to improve it.

Use of Your Information

We use your personal information for the following purposes:

To provide and manage the services you request, including processing your registration, enrollment in courses, and delivery of educational content.
To process transactions and send you related information, including confirmations and invoices.
To communicate with you about your account, services, and updates, including administrative and technical notices.
To respond to your inquiries, questions, and requests.
To personalize your experience on our site and recommend relevant content or services.
To improve our online platform, services, and course offerings.
To monitor and analyze trends, usage, and activities in connection with our services.
To detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of Australian Allied Health Education and others.
To comply with legal obligations and enforce our terms and policies.

Legal Basis for Processing

We process your personal information based on several legal grounds:

Performance of a contract: We need to process your information to provide the services you have signed up for, such as enrolling you in a course or granting you access to materials.
Legitimate interests: We process your information based on our legitimate interests in operating and improving our business, communicating with you, personalizing your experience, and ensuring the security of our services, provided these interests are not overridden by your data protection rights.
Compliance with a legal obligation: We may need to process your information to comply with laws and regulations, such as financial record keeping.
Consent: In some cases, we may ask for your explicit consent to process your information for specific purposes. You have the right to withdraw your consent at any time.

Sharing of Your Information

We may share your personal information with third parties in certain circumstances:

Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are authorized to use your personal information only as necessary to provide these services to us.
Legal Compliance and Protection: We may disclose your information if required to do so by law, regulation, or legal process (e.g., in response to a court order or subpoena), or if we believe that disclosure is necessary to protect the rights, property, or safety of Australian Allied Health Education, our users, or the public.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be disclosed or transferred as part of that transaction.
With Your Consent: We may share your information with third parties when we have your consent to do so.

We do not sell or rent your personal information to third parties for their marketing purposes.

Data Retention

We retain your personal information for as long as necessary to provide you with the requested services, fulfill the purposes outlined in this policy, or for as long as required by law or regulatory obligations. When we no longer need your information, we will securely delete or anonymize it.

Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data. These rights may include:

The right to access the personal information we hold about you.
The right to request correction of inaccurate or incomplete information.
The right to request erasure of your personal information in certain circumstances.
The right to restrict the processing of your personal information in certain circumstances.
The right to object to the processing of your personal information in certain circumstances.
The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format.
The right to withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.

Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your activity on our site and to enhance your user experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will revise the date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at our physical address:

Australian Allied Health Education
300 Eagle Street
Suite 10
Brisbane, Queensland, 4000
Australia